CONTACT DETAILS

Address: 60, Alexe Mateevici Street, Offices 210, 214, 216

The department’s website: quality.usm.md

OVERVIEW

The department’s tasks

  • Implementation and monitoring of the Quality Management System of the Cycle I, Bachelor Degree level and the Cycle II, Master’s Degree level, continuing education process within the Moldova State University.

Objectives:

  1. Monitoring of the Quality Assurance Bodies in the Moldova State University;
  2. Development of curricula for study programmes of the Moldova State University in accordance with the European Education Area;
  3. Quality assessment of the conditions/resources, of the process and outcome of the initial and continuing training within the Moldova State University;
  4. Organization and coordination of the internships.

Areas of activity: 

 QUALITY ASSURANCE

  • Organisation of the Quality Assurance System;
  • Development of the indicators and methodology for quality assurance;
  • Monitoring the quality assurance process;
  • Development of the criteria for quality assessment;
  • Monitoring the activity of the Quality Assurance Committees;
  • Development of the internal regulations;
  • Coordination of the process of development of study programmes;
  • Coordination of the development and application of the curricular material;
  • Development of the conditions and internal monitoring of the external assessment.

CURRICULUM DEVELOPMENT

  • Defining and achieving strategic objectives of the University regarding the quality of the higher education;
  • Monitoring the development of the programmes of study;
  • Coordination of the curriculum development process for Cycle I, Bachelor Degree level and the Cycle II, Master’s Degree level;
  • Planning and coordination of the quality management system by including proposals from quality assurance bodies from the faculties;
  • Monitoring of the implementation of the documents specific for quality assurance and of the made decisions;
  • Development and monitoring of the implementation of the quality assurance activities and procedures;
  • Monitoring the development process of methodological and didactic materials (textbooks, course-books, lecture notes, methodological guides).

EVALUATION

  • Development and monitoring of the evaluation strategy implementation;
  • Providing methodological support in the development of the evaluation tools (tests);
  • Determining the evaluation criteria and indicators of the quality of education services;
  • Evaluation of the regulatory documents of the process of study (programmes, curricula, didactic materials);
  • Providing methodological assistance regarding the implementation of quality assurance methodology;
  • Evaluation of the quality of the process of study/ Evaluation of the academic staff activity;
  • Organization and monitoring of the internal auditing process;
  • Assistance in the external evaluation process.

 INTERNSHIPS

  • Development of regulations regarding the internship;
  • Supervision of the internship programmme/curriculum development;
  • Organisation of seminars and conferences;
  • Collaboration with the internship coordinators;
  • Signing of contracts and establishing collaboration with internship placement companies;
  • Supervision of internships;
  • Organising pre-internship trainings for students;
  • Supervision of the activity of trainee students;
  • Assessment (organising conferences to summarise the results of internships).

STRUCTURE

HEAD OF DEPARTMENT – Lucia SAVA

+ 37367317317

lucia.lucia.sava@gmail.com
Office 214, Central Building 

Coordinates the activity of the Department in the following areas:

  • Supervision of the activities of quality assurances committees;
  • Supervision of development of normative-regulatory documents;
  • Supervision of internships;
  • Coordination of internal and external evaluation regarding the quality of educational process;
  • Supervision of the quality assurance process within the faculties of MSU.

Head of Curriculum Development Unit – Violeta COTILEVICI  
+373 067560173
violetterosca@yahoo.fr
Office 216, Central Building

Coordinates the activity of the unit in the following areas:

  • Providing guidance with a view to application of methodology for quality assurance;
  • Monitoring the process of curriculum development;
  • Coordinating the process of curriculum development, first Cycle, Bachelor’s degree level and second Cycle, Master’s degree level;
  • Providing methodological support with a view to the development of didactic-methodological works;
  • Monitoring the quality assurance process within the following faculties: Law; Letters; International Relations, Political and Administrative Sciences; Biology and Pedology; Mathematics and Computer Science;
  • Organizing and monitoring the activities of Quality Assurance Body.

Head of Evaluation Unit – Mihaela BALMUŞ-ANDONE

+373 067560173

quality.usm.balmus@gmail

Office 216, Central Building

Coordinates the activity of the unit in the following areas:

  • Providing methodological support for the development of the evaluation tools (tests);
  • Development/proofreading of the documents specific to the quality management system at University level;
  • Providing methodological assistance in determining the evaluation criteria and indicators;
  • Providing logistical support in the process of overview of the evaluation actions, auditing and quality improvement;
  • Monitoring the quality assurance process within the following faculties: Psychology and Education Sciences, Sociology and Social Assistance; Economic Sciences; History and Philosophy; Journalism and Communication Sciences, Chemistry and Chemical Technology; Physics and Engineering;
  • Providing support for the external evaluation process.

Senior Methodologist  Margareta CHIRIAC
+373-22-241079
margachiriac@gmail.com
Office 210, Central Building

Responsible for:

  • Providing methodological support in the development of the evaluation tools (tests);
  • Ensuring the logistical support and data processing in the evaluation of the academic staff;
  • Ensuring the conditions of conducting the evaluation procedure;
  • Drafting the curricula for graduates from previous years;
  • Editing and layout of accreditation reports.

Internship Coordonator –  Irina CARAUȘ
irinacaraush@gmail.com
Office 44, Building 1

Responsible for:

  • Organizing and quality control of the internship;
  • Coordinating of the development of internship regulations and of the internship programme/curricula;
  • Organizing seminars and conferences of the internship coordinators;
  • Organizing internship evaluation conferences;
  • Establishing the requirement of collaboration between the MSU and internship placement companies.

Engineer Angela PLĂCINTĂ
+373-22-241079
angelaplacinta55@gmail.com
Office 210, Central Building 

Responsible for:

  • Drafting of the Quality Management Department database;
  • Formatting of the materials necessary for the department activity;
  • Establishing relations with the beneficiaries of the services provided by the department;
  • Processing of the evaluation questionnaires of various aspects of educational process;
  • Providing logistic support and data processing in the evaluation of the academic staff.